Personal Information
Organization / Workplace
Johannesburg Area, South Africa South Africa
Occupation
Consultant, Customer Management – Consumer Banking, Retail Banking
Industry
Finance / Banking / Insurance
About
To translate, design and develop operational, cross-sell, retention, migration and acquisition strategies and tactics across Consumer Banking in Support of Segment, Product Portfolio and Retail Bank Strategies.
Designing and formulation of integrated contact strategies in support of Segment, Product Portfolio and Retail Bank business objectives.
Developing an in-depth understanding and analysis of Segment, Product and Customer contact strategies and ECM activities in order to increase performance and improve ROI with campaign planning and execution.
Define and design relevant lead compositions to support frontline entities and other stakeholders.
Manage and facilitate Customer Leads O...
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