Cisco Contact Center Enterprise/Express Design,Deploy,Config,Support
CVP IPIVR
UCCE, UCCX, ICM, CRS
Cisco Call Manager, Call Manager Express, IP Telephony, Voip
Unity/Unity Connection/unity Express, Cisco CUIC
RSM, WFM, EIM (integrated/standalone), CAD, CTIOS
Cisco Presence/Proxy
Cisco ASA, VXML gateways
Cisco ISR routers 2800,2900,3500,3700 series
IT Network Admin
IBM Sametime/Sametime Unified telephony (SUT)
IBM Domino