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WillemNajoan

Willem Najoan

Personal Information
Organization / Workplace
Greater Jakarta Area, Indonesia Indonesia
Occupation
Division Head CEO Office at Indosat Ooredoo
Industry
Telecom / Mobile
About
- Professional with expertise in Marketing, Customer Relationship Management (CRM), Customer Lifecycle Management (CLM), Customer Loyalty Management, Customer Touch Point and related field - Years of experience in CRM, CLM and Customer Loyalty Management in three of Indonesia's biggest Telecommunication operator - Experience in developed, launched and maintain successful program - An achiever, fast learner and easy to adapt in new environment Specialties: Customer Focus, Marketing, Customer Management Database, CRM, Retention, Loyalty programs, Churn reduction, Revenue increasing using CRM tools, Campaign Management System
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