- Professional with expertise in Marketing, Customer Relationship Management (CRM), Customer Lifecycle Management (CLM), Customer Loyalty Management, Customer Touch Point and related field
- Years of experience in CRM, CLM and Customer Loyalty Management in three of Indonesia's biggest Telecommunication operator
- Experience in developed, launched and maintain successful program
- An achiever, fast learner and easy to adapt in new environment
Specialties: Customer Focus, Marketing, Customer Management Database, CRM, Retention, Loyalty programs, Churn reduction, Revenue increasing using CRM tools, Campaign Management System
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