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Personal Information
Organization / Workplace
Greater Chicago Area, IL United States
Occupation
Operations Improvement Consultant | Certified Lean Sensei |Chief Process Doctor
Industry
Consulting / Advisory
Website
About
Seasoned operations and quality expert with proven expertise in achieving breakthroughs in eliminating waste, process improvement, lean process improvement, lean sales process improvement, lean transformation, quality management and continuous improvement. Trained facilitator (Juran Institute) who excels at getting staff to buy-in and sustain lean process improvement objectives; change agent and team builder with over 30 years of operations and continuous and lean process improvement leadership. Effective relationship builder, coach and mentor leading teams in Europe, Asia and North America to elevated levels of performance in achieving process improvement.
Contact Details

Presentations(10)Ìý

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Enhancing Service Quality: Implementing Lean Sigma
Enhancing Service Quality: Implementing Lean SigmaEnhancing Service Quality: Implementing Lean Sigma
Enhancing Service Quality: Implementing Lean Sigma
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Embracing Excellence with Emotion: The Life-Changing Power of Poka-Yoke
Embracing Excellence with Emotion: The Life-Changing Power of Poka-YokeEmbracing Excellence with Emotion: The Life-Changing Power of Poka-Yoke
Embracing Excellence with Emotion: The Life-Changing Power of Poka-Yoke
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Measuring Business Success: Lean Metrics
Measuring Business Success: Lean MetricsMeasuring Business Success: Lean Metrics
Measuring Business Success: Lean Metrics
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