Accomplished IT professional with over 20 years of extensive experience designing, developing, implementing, coaching, information technology & social media strategies for large corporate and small business organizations. Expertise in project/change and life cycle management leading teams of up to 100 people, customer service, communication. Solid background in desktop management, help desk operations, disaster management, triage, and accountability with demonstrated skills in strategic planning,forecasting, statistical analysis, risk assessment, process improvement, leadership and mentoring. US Veteran 10 yr Army Nursing, experienced in EMR, CHCS, healthcare, biological, chemical, laborator
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