CREATING AND DELIVERING CUSTOMER EXPERIENCES THAT SUPPORT ORGANIZATIONS’ BRAND PROMISE, POSITIONING, AND POSITIVE GROWTH
Global Customer Experience Executive with proven experience working with and supporting organizations from the private and public sector in their journey to customer centricity. I partner with companies seeking to take their customer metrics & feedback program to the next level, by pushing them to advance their customer research, learning, and insights, making the most of the data that they have, and driving cultural and operational changes that impact Customer Loyalty and Engagement – leading to growth in their top and bottom line.
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