Yatman Lai
yatmanlai@gmail.com
10 years experience designing, building, marketing and managing mission critical enterprise collaboration services:
- collaborate with business partners in analyzing and prioritizing business requirements
- design and evolve service portfolio
- build business case to secure resources for project execution
- develop adoption strategy to grow user support and engagement
- operate services to meet availability, reliability and performance goals
- measure and improve user satisfaction.
Attributes:
-- creative | customer focused | insightful | results oriented | cross-functional partnerships.
Specialties:
Social Collaboration,
Cloud computing,
SaaS,
...