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British Columbia, Canada Canada

Information System Site Support

Technology / Software / Internet

• Installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines • Works with vendor support contacts to resolve technical problems with desktop computing equipment and software • Works with Help Desk and Network Operations staff as appropriate to determine and resolve problems received from clients • Works with procurement staff to purchase hardware and software • Provide first line Service Desk support to customers, assisting them with hardware and software problems via phone and emails. • Maintain local network policies, practices, security measures and control documentation • As...