• Total IT industry experience of 8.5 yrs.
• Worked with the Telecom Giant like British Telecom, Telstra (Australian Telecom) and AT&T (US Telecom), Canadian Telecom (Rogers).
• In-depth knowledge in Telecom domain & related applications.
• Have a good Knowledge of BT, Telstra, AT&T and Rogers Business.
• Have a good knowledge of Telecom OSS and its different layers.
• Strong working knowledge of Cramer (Amdocs OSS), Amdocs Service Management Suite (ASMS), OMS, CRM, ARIS, Doors and Openet Mediation Product and Balance Manager.
• Understands end-to-end process design for telecom service operations, Business Analysis and Process Design for major functional areas.
• Strong worki