Personal Information
Organization / Workplace
London, United Kingdom United Kingdom
Occupation
IT 2nd Line Support at IBM and RSA
Industry
Technology / Software / Internet
About
I work in a very busy office in London supporting over 2000 users.
Current roles include;
Windows XP, Vista and Windows 7
TCP/IP, Switch, router and firewall configuration, administration, troubleshooting, fault finding and diagnostic skills
Cisco managed network (802.1x, port security, network segmentation),
Cisco edge network (Advanced Security Appliances),
Cisco managed wireless network (802.1x),
Microsoft Unified Application Gateway,
Microsoft SharePoint 2007,
Microsoft Exchange 2007,
MS Office 2003 / 2007 / 2010 / 2013 packages
Lotus Notes
Lotus Symphony
Lotus Traveler
Encryption Software (PGP. BitLocker)
Hardware fault diagnostics
Mobile devices such as smartphones a...
Contact Details