Highly knowledgeable and progress-driven IT Professional with extensive experience in managing desktop support and systems administration operations. I have 28 years of Information Technology experience. My experience includes Helpdesk, Desktop, Procurement, Technical Training, Volume Licensing, Telecom and Server Support. I am a Microsoft Certified Professional and Microsoft Office Specialist. I have over 10 years of IT management experience. Skilled in collaborating effectively with vendors, customers, and staff on all organizational levels to reliable deliver solutions that meet business and technical requirements. Certified Help Desk Professional, Certified Field Support, Certified T...
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