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What can the voluntary sector contribute?

Age UK
Age UK

What can the voluntary sector contribute? - Jeremy Taylor, presented at Age UKs "Living well with long term conditions" conference on 14th November 2012

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Living well with long term conditions What can the voluntary and community sector contribute? Jeremy Taylor 14 November 2012
National Voices is: The national coalition of health and social care charities for England Mission: to strengthen the voices of patients, service users, carers and their representatives 150 organisations as members the leading coalition of health and social care charities HSJ
Our themes quality - a safe, effective service delivering a good experience voice, choice and involvement - treating people and communities as partners in their health and in care right care, right place, right time getting it right in particular for people with long term conditions, disabilities, complex needs a seamless service joined up around my needs, not your organisations fairness and justice tackling health inequalities; living the NHS Constitution, ensuring access to services.
What is living well? Knowledge Confidence Independence and control Care Support Involvement Connectedness Income, safety, security Employment
Out-of- Continence The Web of Consultant Adviser Hours Care Doctors District Speech & (Last 7 yrs) Language Adviser GP Nurses Care team 2 live-in carers (alternating weekly) Dementia Dietician Replacement carer Advisory [Some night nursing Nurse? Health] Community Emergency carers Dentist & Barbara Malcolm & Barbara Occupational Social Therapist Worker Equipment Oxygen Service Wheelchair Direct service Service Payments Team; Alzheimers Physiotherapist Rowan Soc outreach Alternating Org. worker Mattress technician
The UK voluntary sector 164,000 active voluntary orgs 贈36.7 bn spending in 2009/10 765,000 paid staff 617,000 fte Volunteers = 1.3 million fte staff 57% in health and social work = 1.1 million fte people (staff + volunteers) Source NCVO
How does VCS help people live well? Information and advice eg helplines, websites, leaflets Practical and emotional support eg befriending Support with self management Advocacy, care navigation Supporting carers Organising peer support
Wider VCS contribution Innovator new models of care and engagement Connecter Seeing the whole person Bridge between communities and agencies Shaper of services Campaigning/awareness raising/fundraising Involvement in JSNA, commissioning Providing a voice for people and communities Funder/commmissioner Eg hospice movement Builder of social value Volunteering, peer support, community development
Some examples Stroke Association : Life After Stroke Service Macmillan Cancer Support advice on financial issues Carers Trust carers centres Expert Patient Programme CIC: self management programmes Diabetes UK: contributor to year of care Care navigator services eg Kent WRVS: befriending, meals on wheels Contact a family helpline for parents of disabled children
Lisa Cox, community health champion
The VCS pitch Commission our services well fill the gaps; well give you something new Well help you commission your services Let us be your Heineken Buy into our expertise Let us be your critical friends
Thanks for listening jeremy.taylor@nationalvoices.org.uk www.nationalvoices.org.uk @NVTweeting @JeremyTaylorNV

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What can the voluntary sector contribute?

  • 1. Living well with long term conditions What can the voluntary and community sector contribute? Jeremy Taylor 14 November 2012
  • 2. National Voices is: The national coalition of health and social care charities for England Mission: to strengthen the voices of patients, service users, carers and their representatives 150 organisations as members the leading coalition of health and social care charities HSJ
  • 3. Our themes quality - a safe, effective service delivering a good experience voice, choice and involvement - treating people and communities as partners in their health and in care right care, right place, right time getting it right in particular for people with long term conditions, disabilities, complex needs a seamless service joined up around my needs, not your organisations fairness and justice tackling health inequalities; living the NHS Constitution, ensuring access to services.
  • 4. What is living well? Knowledge Confidence Independence and control Care Support Involvement Connectedness Income, safety, security Employment
  • 5. Out-of- Continence The Web of Consultant Adviser Hours Care Doctors District Speech & (Last 7 yrs) Language Adviser GP Nurses Care team 2 live-in carers (alternating weekly) Dementia Dietician Replacement carer Advisory [Some night nursing Nurse? Health] Community Emergency carers Dentist & Barbara Malcolm & Barbara Occupational Social Therapist Worker Equipment Oxygen Service Wheelchair Direct service Service Payments Team; Alzheimers Physiotherapist Rowan Soc outreach Alternating Org. worker Mattress technician
  • 6. The UK voluntary sector 164,000 active voluntary orgs 贈36.7 bn spending in 2009/10 765,000 paid staff 617,000 fte Volunteers = 1.3 million fte staff 57% in health and social work = 1.1 million fte people (staff + volunteers) Source NCVO
  • 7. How does VCS help people live well? Information and advice eg helplines, websites, leaflets Practical and emotional support eg befriending Support with self management Advocacy, care navigation Supporting carers Organising peer support
  • 8. Wider VCS contribution Innovator new models of care and engagement Connecter Seeing the whole person Bridge between communities and agencies Shaper of services Campaigning/awareness raising/fundraising Involvement in JSNA, commissioning Providing a voice for people and communities Funder/commmissioner Eg hospice movement Builder of social value Volunteering, peer support, community development
  • 9. Some examples Stroke Association : Life After Stroke Service Macmillan Cancer Support advice on financial issues Carers Trust carers centres Expert Patient Programme CIC: self management programmes Diabetes UK: contributor to year of care Care navigator services eg Kent WRVS: befriending, meals on wheels Contact a family helpline for parents of disabled children
  • 10. Lisa Cox, community health champion
  • 11. The VCS pitch Commission our services well fill the gaps; well give you something new Well help you commission your services Let us be your Heineken Buy into our expertise Let us be your critical friends