Accomplished Executive with domestic and international experience in training & development , operations, customer Care and call centers involving both startup and growth organizations. Decisive, results oriented leader with proven success in developing customer service programs and long-term leadership for multimillion-dollar telecom operators and holding organizations. Track record of delighting customers, directing staff, and spearheading operational improvements to increase service, drive productivity and reduce costs. Excel in demanding, dynamic environments while remaining focused and agile.
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