Personal Information
Organization / Workplace
Egypt, Not Applicable Egypt
Occupation
Founder & DM at Customer-ship | CEM & Service Excellence Consultant | Service Designer
Industry
Telecom / Mobile
Website
About
Customer Experience Management Consultant, Service Excellence Transformer, and Service Designer.
Enthused to enable Egyptian Market and Community to design better better Services for their customers, and to enable them to use innovative design methodologies to get better understanding and empathy for their customers.
Contact Details
Tags
customer experience
customer satisfaction
customer churn
customer loyalty
customer retention
corporate image
iso
branding
complaints handling
customer complaints
iso 10002
service excellence
service quality
customer handling
global sustainability jam
pyramids sustainability jam
hcd
design thinking
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