Leading and administering IT infrastructure and Dynamics CRM environment across our group (Berlitz Egypt - DaleCarnegie Egypt - Engineeius Egypt / Canada).
Managing a shared function team who develop and communicate with other team mates and corporate sister companies and partners.
Outsourcing and connecting IT fragments all the time (online portals, file and backup appliances solutions, connecting frontend with backend via Web services).
supervising and controlling our call center ICT, telephony infrastructure and connecting branches via VPN connection.
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