Personal Information
Organization / Workplace
Ukraine Ukraine
Occupation
Team Leader
Industry
Telecom / Mobile
About
Training, directing and motivating of call center agents team of 20. Managing and coordinating of action plans for daily operation, establish work priorities and ensuring of effective handling of customers’ inquiries while reaching
productivity and quality goals.
Expert in:
• Customer Relations
• Policy/Procedure Development
• Productivity/Process Improvement
• Team-building/Staff Training/Development
Contact Details