PROFESSIONAL PROFILE
-Industrial Engineer with a PhD in Economics and Management Engineering (focus on Service Systems interaction and Value-cocreation)
-Service Passionate: Service Science, Service Research and Innovation, Computer Science, Analytics, Service Policies.
-Six Sigma Green Belt: Processes Re engineering, Processes Optimization, Continuous Improvement, Logistics
-Project Manager and Certified PM
-Digital Service Designer of ISSIP - ISSIP (Pronounced I-ZIP) links professional associations that promote service innovations for our interconnected world
-Quality Manager (ISO 9001:2008, EN ISO 17020, ISO 31000, ISO 2859): Organization compliance and continuous improvement; IT so...
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