Working in Euroclear Bank as Operational Excellence Architect
my role is to introduce innovations within Euroclear Bank business lines and Operations
By looking at new technologies (Unified collaboration, entreprise social network, social media, mobile devices, bring your own device...) or new approaches (Customer Experience Management, BPM)
I identify which added value it could bring to the business and lead implementation/introduction of these new ideas within the business
Specialities :
Innovation
Synergies identification
Entreprise Social network
Customer experience management (Outside In approach)
New Technologies
Unified Collaboration
Knowledge management
Change management
Proj...
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