As a network assistance, I provide helpdesk assistance in resolving software, hardware and network related problems. I assist in equipment set-up and software installation and updates and I perform troubleshooting, archiving and back-up of server applications and manage inventory of software licenses, software application, hardware components and IT supplies. I also generate email and network accounts and configure computer for new users, Maintain both internal and external company networks.
Assist in implementing firewalls and security devices to ensure network security.
Coordinate with Manager to set user access, permissions and roles to prevent unauthorized access.
As an OTP expert, I...
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