Personal Information
Organization / Workplace
Austin, Texas Area, Texas United States
Occupation
Vice President, Experience Strategy and Insight at projekt202
Industry
Design
Website
About
Customer and user experience leader with 18+ years in the digital and user/customer experience spaces, growing engagement, adoption and revenue. I’ve led engagements to improve customer experiences for clients including Samsung, MercedesBenz, Capital One, Pepsico, AT&T, and Expedia. I excel at solving complex business problems, developing deep customer understanding and using that to build strategies for customer journeys, products and services.
I help clients utilize crucial outside-in perspectives, empowering them to find success with their customers. I lead the Experience Strategy and Insight team nationally for projekt202, a digital solutions consultancy. As a VP on the senior manag...
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