Personal Information
Organization / Workplace
New Delhi Area, India India
Occupation
Communication Professional. New Business Specialist.
Industry
Advertising / Marketing / PR
About
Area of Expertise:
Client Relationship Management
ï‚– Building and maintaining healthy business relations with corporate clients, ensuring customer satisfaction by achieving delivery & service quality norms
ï‚– Supervising customer service operations for rendering and achieving quality services; facilitating first line customer support by answering queries & resolving issues within TAT.
ï‚– Analysing business processes, conducting benchmarking study / trend analysis and calculating key financial ratios to assist the critical decision making process
ï‚– Assessing the financial data & trends thereby identifying key issues to maximize profits and minimize expenses
Brand Management
ï‚– Developing ann...
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