The document discusses cruise line categories from niche luxury lines to contemporary mass market lines and what is typically included in a cruise. It then discusses differences between corporate cruise sellers and independent agents like CruiseOne, noting that independent agents can provide more personalized service and have a vested interest in clients' satisfaction rather than just order taking. The document promotes the services of Alan Rosenbaum at CruiseOne as providing hands-on advice and customized port reports to help clients have dream vacations at the best price.
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Gnfcc 26 Aug09
1. Cruising with CRUISEONE Great Ships! Great Service! Great Value! Great Fun! CruiseOne Alan Rosenbaum, Independent Cruise Specialist (408) 258-1759 (800) 487-1759 www.FultonChamberCruises.com [email_address]
7. Whats Included Stateroom Food Dining Room Buffets Room Service Snacks Games & Activities Internet Caf辿 Available Entertainment Production Shows Comedians Discos & Dancing Music Duty Free Shopping Casino Art Auctions
8. Corporate Organization Largest seller of cruise travel in the world Little or no support Sometimes hidden charges or booking fees Shrinking market share in some cases Sams Club American Airlines Priceline.com Etc Order takers Little or no advice Different agent each time We have a vested interest in having a successful business Hands-on, personalized service Commission only World Travel Holdings (WTH) Home Based Agents CruiseOne 550+ Franchises Alan Rosenbaum Web Sales Fulfillment Call Centers Independent Agents
9. Products Cruise Vacations Honeymoons Honeymoon Registry Family and School Reunions Fund Raising Cruises Meetings and Seminars at Sea Incentives and Rewards
10. My Services I provide hands-on service and advice. I dont just sell cruises. I provide dream vacations. I get you the best price when you book and I watch for price decreases after you book. I provide customized port reports for each client. My business fails if my clients arent happy