Personal Information
Organization / Workplace
Hyderabad Area, India, AP India
Occupation
Senior Consultant at Infosys Technologies Ltd
Industry
Technology / Software / Internet
Website
http://www.infosys.comAbout
JAIIB, CISA,CISM ,PMP , ITIL V3 Expert , Service Now Certified System Administrator
Over 15 years of experience in banking industry in Operations support and IT support.
Project Management Office
ITIL Process Consulting
Implementation of the core banking solution
Customisation of the Core banking Software
Branch banking in the areas of the Deposits/Loans/Clearing/Cash management and Remittances
Administration of the Remedy Helpdesk and SLA applications
Implementation of Remedy Helpdesk and Remedy SLA
In charge of the Helpdesk managing a team of 5 persons
Incharge of Service delivery managing of L1 and L2 support
In charge of the user maintenance of the core banking application
SLA moni...
Contact Details