Hyderabad Area, India India
Senior Director at Arcserve
Technology / Software / Internet
As Senior Director of Global Technical support for Arcserve , my primary job is to provide a superior customer experience to our SMB and Mid-Market customers and to establish Tech Support as a key differentiator for customers who have made/planning to make an investment in our Backup and Recovery Products.
I have over 12 years of Tech Support experience in both Hardware and Software support operations.