Amitesh has ~ 12 years of experience in IT & Business Consulting and has worked in many large CRM projects. He has been involved in doing business analysis, consulting & client management work for large reputed clients like Pfizer, Wyeth, Bayer, Shire, Merck Serono, Merck, MassMutual, Aegon Religare etc. He has worked extensively in Life Sciences and Insurance & has specialized experience of working on various commercial systems managing sales, service & marketing processes. Amitesh specializes in Strategic CRM consulting; including CRM Roadmap, Process Improvement and Harmonization, User Experience Management, Multi-Channel Strategy, CRM Mobility Strategy etc. He also provides expertise ...
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