An IASSC certified Lean Six Sigma Black Belt with 12+ years experience predominantly in the Telecommunications sector as well as other service sectors such as Energy & Insurance where I performed various operational roles. I am passionate about continuous improvement and enjoy broadening my horizons in this field and other allied fields that help lift productivity and improve business bottom line.
Expertise: Project Management, Process Improvement, People Management, Business Process Analysis, Call-Centre Management, Back Office Operations, Workflow systems.