SARIE Security: Manage SARIE users & roles also coordinating with SAMA if there is any new project or any troubleshooting for SARIE System
IT Operations Support: Managing help disk & support for users and troubleshooting for W/S, Printers, Scanners, etc...
IP Phone: Managing IP Phones CISCO and Call Manager System, also Supporting and troubleshooting.
Anti-Virus System: Managing and monitoring virus also in our network also managing Trend Micro Anti-Virus updates and Admin control.
Packaged software, service packs and updates installation / setup.
Complying with bank policies and standards.
Documentation and record keeping following the best practices.
Ensure
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