I started my career as a trainer way back in the year 2002 when I was working with ICICI Bank. I was selected as the trainer for my team soon after I completed 3 months in ICICI. Thereafter, my short stint with ABN AMRO Bank & Kotak Mahindra Bank as a Team Coach gave me a great insight into product and process training. I joined Dun & Bradstreet as the National Team Leader for their call centre, where I managed operations and training for about 60 call centre agents.
Since I wanted to be out of operations and establish myself as a full time trainer, I joined Synergy Relationship Management Services Pvt. Ltd. Synergy, in my opinion, was the company that made me a stronger person and a be...
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