Lecturer- Front Office & Strategic Management at Institute Of Hotel Management- Mumbai
Industry
Hospitality / Leisure
About
With Over 10 years of experience in the Hospitality industry, have capabilities of performing planning, supervisory and training functions under the Hotel Front-Office department function.
Capability of delivering value-added customer service and achieving customer satisfaction by providing customized products as per requirements. Excellent communication, inter- personal, liaison & problem solving skills; ability to work in multi cultural environment.
Have adequate product knowledge which has assisted me in training new recruits in the department. Experience in developing and follow up of the service standards and operational policies.
-Core Competencies include;
-Front Office Operati...
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