The document discusses Amy Tyler's issues with traditional grocery shopping, including bumping into unwanted people, cashiers judging purchases, assistants scanning too fast causing packing problems, and not knowing the total cost. It also mentions being cold in the freezer section and customer service becoming routine. Amy then shares some ideas about grocery delivery directly to customers' homes with prepared meal kits and convenience items to address these problems and create a sense of community.
6. AMY TYLER
bumping into people that you dont want to see
the cashiers judging what you do & dont buy
7. AMY TYLER
bumping into people that you dont want to see
the cashiers judging what you do & dont buy
assistants scanning so fast that you get a pile up and your packing
system fails
8. AMY TYLER
bumping into people that you dont want to see
the cashiers judging what you do & dont buy
assistants scanning so fast that you get a pile up and your packing
system fails
having no idea how much you have spent
9. AMY TYLER
bumping into people that you dont want to see
the cashiers judging what you do & dont buy
assistants scanning so fast that you get a pile up and your packing
system fails
having no idea how much you have spent
being freezing in the freezer section
10. AMY TYLER
bumping into people that you dont want to see
the cashiers judging what you do & dont buy
assistants scanning so fast that you get a pile up and your packing
system fails
having no idea how much you have spent
being freezing in the freezer section
personal service becoming routine, not kindness