SERVICE ASSURANCE & PROCESS MANAGEMENT PROFESSIONAL - CUSTOMER SERVICES
I have rich and varied exposure of approx. 14 years in entire gamut of activities involved in of Service Assurance, Process Management, Customer Services, Team Management, SLA & Escalation Management & Client Servicing.
Presently associated with Tulip Telecom LTD as Sr. Program Manager where i am handing the services of 25 major high end customers as an single point of contact ..
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