A competitive, self starter, disciplined and goal oriented professional with over 12 years of experience in Training & Development, Sales & Marketing, Business Development, Channel Management and Client Relationship Management. Exposure in managing operations with key focus on selling/ cross selling products. Adroit in managing & leading teams for running successful process operations & experience of developing procedures, service standards for business excellence. Adept at maintaining cordial relationship with customers, ensuring quality and service norms to achieve customer satisfaction and business retention. Leading, training & monitoring the performance of team members to ensure effi...