The document discusses topics related to art, architecture, education, organizational behavior, process design, customer experience, and remote team management. Specifically, it addresses small teams and organizational behavior, building and leading in art education, process design and implementation in architecture, global styles in architecture education, sales optimization and customer satisfaction in art education, time management in architecture, and developing a world class customer experience in architecture education. It also summarizes leading and managing remote teams, implementing high quality standards and customer support through service design, and launching programs and systems while developing policies and procedures.
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Fuelling Efficiency for the Average Day
1. Art: Small Teams and Organisational Behavior
Art Education: Building and Leading
Architecture: Process Design and Implementation
Architecture Education: Global Styles
Art: Sales Optimization
Art Education: Customer Satisfaction
Architecture: Time Management
Architecture Education: World Class Customer Experience
2. Leading and managing remote teams
Service design and implementation of high quality standards, outstanding customer support
and continuous improvement
Launching, leading and developing policies, procedures, safety programs and systems
Performance management, financial and operative reports