Personal Information
Organization / Workplace
Raleigh-Durham, North Carolina Area, NC United States
Occupation
Speaker / Author / Facilitator / Coach
Industry
Education
Website
http://www.wardcertified.comAbout
If you want your customers to be wow'd call us. We'll leap tall buildings to teach your team how to greet, listen, calm, solve and save customers one call at a time.
We use experiential training in the classroom and over the web to teach the critical skills and attitudes needed for extraordinary service.
Superstar Customer Service
Coaching Customer Service Superstars
Managing Freakin' Awesome Customer Service Departments
Our clients are:
- Fortune 100 Companies
- Small Business Owners
- Entrepreneurs
- Associations
and Non-Profits
Whether you are in; Banking, Biotech, Energy, Healthcare, Hospitality, Insurance, IT, Retail, Transportation, we can help.
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