I lead User Experience Design as a manager, mentor, teacher and thought leader. I thrive on a creative team where the mechanisms of innovation are supported. My approach to digital product design is to identify user problems with business value, hypothesizing solutions and working with users to validate.
I design User Experiences. Over the last 14 years in the digital product space, I've worked on Enterprise, eCommerce and Marketing products for both mobile and desktop. My work spans many industries including financial services, automotive, hospitality and consumer packaged goods.
Specialties: interaction design, service design, user-centered design, user experience design, lean UX, l...