By education, practice and contribution, I collaborate and co-create value at the Design-Technology-Business triangle.
My daily job is to awaken and enable the passionate leaders and innovators within people around me. My focus is building brands that promise and deliver. I contribute to the creation of engaging service experiences and memorable service moments.
I've been co-creating value in business for the past 14 years through cross-functional senior management engagement in high-end industries. My industry record includes software development, web services, knowledge-based investment, in addition to service innovation &design consulting.
Specialties: service innovation, service ...
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service designservice innovationdentistrydesign for healthcareinspirationcreativityartsnsdnew service developmentbosblue ocean strategyeducation and trainingpmpservice 2.0service-dominant logiccollaborationlong-tailcrowdsourcingweb 2.0servicesagilityhospitalityhotelsexperience design
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