Results-driven senior management professional with more than thirty years of experience implementing and building new services, businesses and teams, ensuring problem resolution, achieving customer satisfaction, and improving retention. Open and clear communicator at all levels with demonstrated strategic vision and disciplined execution. Unwavering commitment to customer relationship management and business development, with the ability to build productive relationships, resolve complex issues, and win customer- and staff loyalty. Dynamic, resourceful, and highly driven individual with a deep passion for creating and delivering programs and solutions that empower a team, company, and cus...
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