Digital consultant with 9 yrs. experience in Digital Marketing, Web content management, e-commerce, CRM, service & Business process management. Domain expertise in the consumer goods, automotive, entertainment, healthcare, technology, and retail sectors by helping organisations derive and implement customer experience strategies using best in class processes, platforms and agile transformation methodology.
Currently working as Principal consultant at Wipro, leading the End to end Business Process Consulting & KPI Monitoring projects for a Global Consumer electronics & Healthcare client.
Adobe庐 Certified Expert (ACE) in Adobe Experience Manager (AEM) 6.0 supporting business architecture ...
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