Personal Information
Organization / Workplace
Russian Federation Russian Federation
Occupation
Experienced Customer Service executive in IT, retail and banking
Industry
NGO / Public Service
About
Seasoned professional with over a decade of experience creating a customer-centric environment across a variety of industries. Strong expertise in technology and business acumen to develop high-quality customer service initiatives resulting in increased loyalty and sales. Collaborative communicator continually focused on building relationships, and promoting a positive customer experience across the organization. Areas of Expertise include:
Strategic Planning & Forecasting; Business Process Improvements; Operations Management; Relationship Building; Project Management; Corporate Strategy; Staff Training & Leadership; Problem Resolution
Contact Details