For over 15 years I've been conceiving strategies, leading teams, delivering programs, & growing revenue. My customer success efforts have been focused on the intersection of the physical world with emerging technology and best practices. First I delivered intelligent transportation via context sensitive design, then Smart Cities sought my guidance on the Internet of Things opportunity, now I'm ensuring my digital commerce customers have cutting-edge omni-channel experiences.
In order to successfully run operations and deliver projects, I’ve learned the hard way the fine arts of diplomacy, negotiation, and empathy. You have to go deep and wide to understand context, support decisions,.