Anita Sands has over 20 years of experience in financial services, technology, and local government. She has a proven track record of leading strategic initiatives, improving processes, and implementing enterprise systems. Her strengths include business analysis, project management, financial planning, and developing policies and procedures.
Ray Crook Jr. seeks a position as a mortgage loan processor or underwriter with over 10 years of experience in lending and banking. He has expertise in loan analysis, underwriting techniques, and designing loan structures. Most recently he served as a team lead for a loan servicing company, where he provided training and support to staff. He aims to utilize his strong communication, customer service, and problem-solving skills to contribute to an organization's growth.
LaToya Stevenson is a results-driven human resources professional seeking new opportunities. She has over 10 years of progressively responsible experience in HR, workforce analytics, performance management, and employee engagement. Her background includes roles at Procter & Gamble, York Technical College, Citigroup, and Wells Fargo developing HR strategies and solutions to enhance organizational performance. She holds a BBA in Human Resource Management and an AS in Business Administration.
John Lewis James II has over 15 years of experience in project management, business analysis, and financial analysis. He has worked for various organizations including PricewaterhouseCoopers, GEICO, and State Farm. Currently, he is the President of the Washington DC chapter of the National Black MBA Association, where he has grown membership significantly and raised over $200,000 for programming. He holds an MBA in Finance and Information Technology from Georgia Tech and a BS in Computer Science from Morehouse College.
Scott Schaumburg is a senior risk data analyst with over 20 years of experience in risk mitigation and analysis for large banking institutions. He has extensive experience leading complex risk analysis projects, developing risk models, managing large data sets, and ensuring regulatory compliance. Most recently, he worked as a consultant automating a bank's risk processes and as Vice President of CCAR Management and Risk Management at BBVA Compass Bank, where he successfully led critical projects to improve reporting and risk analytics.
Michael Randle has over 15 years of experience in banking, loan servicing, operations, call center operations, credit analysis, risk management, budgeting, and forecasting. He has held several leadership roles managing teams and portfolios at JPMorgan Chase, Bank of America, and other financial institutions. Randle holds a Bachelor's degree in Business Administration and has additional real estate and engineering qualifications.
Michael Samuels is seeking a position in banking operations support, management, or a related field. He has over 18 years of experience in management and electronic banking. He has a Bachelor's degree in Computer Science and certifications in treasury management. Samuels has a proven track record of meeting deadlines, developing teams, and exceeding performance benchmarks in his previous roles at several large banks.
This document is a resume for Michael L. Randle. It summarizes his professional experience in banking, loan servicing, real estate, and operations management over the past 15+ years. Randle has held several leadership roles at banks like JPMorgan Chase and Bank of America, where he managed loan portfolios, short sales, bankruptcy, and loss mitigation. He also has experience as a realtor at Coldwell Banker Residential. Randle's resume emphasizes his skills in risk management, mortgage lending, project management, and financial services.
Michael Randle has over 15 years of experience in banking, loan servicing, operations, call center operations, credit analysis, risk management, budgeting, and forecasting. He has held several leadership roles managing teams that service mortgages, handle bankruptcies and short sales, and provide customer service. Randle has a proven track record of achieving results through strategic initiatives while ensuring compliance with regulations.
M. Hope Helms has over 15 years of experience in healthcare, with a focus on provider relations and project management. She is currently the Provider Relation Team Lead at Highmark Blue Shield, where she directs a team that maintains Highmark's provider network. Previously she held roles as a Professional Provider Relations Representative and Business Analyst at Highmark. She has strong skills in customer relationship management, project management, and using various software programs.
Khary O. Earley has over 10 years of experience in debt finance, process improvement, and systems roles at companies including Fannie Mae, Freddie Mac, and Citizens Trust Bank. He has a Masters in Business Administration and a Bachelors degree in Business Administration from the University of Maryland and Morehouse College. His experience includes loan servicing, cash management, settlement processing, and commercial lending. He has advanced analytical and Microsoft Office skills.
Robyn Jones has over 20 years of experience in information technology leadership roles within the healthcare industry. She has a proven track record of managing large teams and multi-million dollar budgets. Her expertise includes project management, systems analysis, vendor relationships, and ensuring compliance. Jones most recently served as the Director at Florida Blue, where she oversaw 180 IT employees across 4 cost centers.
This document contains Benjamin Boulware's resume. It lists his education from North Carolina Central University with a major in Business Management. His professional summary highlights various skills and experiences. The resume also details his professional experience as a Consumer Loan Underwriter at Wells Fargo from 2015 to present and prior role as a Bankruptcy Mediation Underwriter at Wells Fargo from 2013 to 2015. It also lists a previous role as Manager at Regional Finance Corp from 2010 to 2013. Contact information and professional references are provided at the end.
The document provides a summary and details of Tulasidhar Nagireddy's work experience and qualifications. He has over 6 years of experience in accounts payable, processing invoices, managing vendors, and auditing invoices. He is currently an Assistant Manager at Genpact with responsibilities including managing a team of 24 accounts payable analysts. Previously he has worked at HSBC and Capital IQ in roles related to accounts, customer service, and financial analysis. He holds an MBA and has received certifications in accounts payable and leadership.
Merrell Fleming has over 31 years of experience in various industries including banking, insurance, office furniture, product manufacturing, and accounting. She has a proven track record of streamlining processes, improving productivity and customer satisfaction. Fleming is skilled in areas such as project management, data analysis, problem solving, and software proficiency.
The document provides a profile summary for an individual with over 14 years of experience in operations management, project management, resource management, mortgage underwriting, data analysis, and risk management. Key experiences include managing mortgage operations at Morgan Stanley, loan validation and underwriting at TCS for Citigroup, and sales experience. Educational background includes an MBA in Finance and Bachelor's in Mechanical Engineering. Skill sets include mortgage underwriting, operations management, process optimization, data analysis, risk analysis, and team leadership.
Julie Krasnoff has over 20 years of experience in physician and healthcare billing, accounts management, and medical administration. She currently works as a Processing Manager, where she oversees billing and claims processing for 36 medical practices. Previously, she held positions as an Edit Manager and Assistant Supervisor, where she managed teams and coordinated billing operations. She has extensive expertise in billing systems, coding, accounts receivable, and ensuring compliance.
Felicia Gartrell is applying for an open position that matches her 15 years of experience in the mortgage industry. She has pursued promotions and responsibilities that demonstrate her skills and commitment to excellence. Her resume reflects experience and education in mortgage origination, servicing, underwriting, processing, and customer service. She is currently pursuing a degree in Social Science with a minor in Finance Management. Gartrell is self-motivated, enthusiastic, and would contribute to the company's success if given the opportunity.
This document is a resume for Joshua M. Keller that summarizes his experience and qualifications. He has over 15 years of experience leading strategic initiatives and operational improvements in healthcare, technology, and business consulting. His areas of expertise include enterprise solutions, analytics, project management, leadership training, and aligning goals across teams. He currently works as a Business Solutions Development Manager at Ebix, Inc. where he oversees systems, planning, and client support for healthcare insurance portals.
Denise Buel has over 16 years of experience in mortgage operations management. She has a strong focus on underwriting, closing, processing and secondary market loans. Currently she is a VP Manager at Commonwealth Bank and Trust Company where she manages a team that provides mortgage underwriting, processing, closing and post-closing services. She has experience implementing process improvements and ensuring regulatory compliance. Buel is proficient in risk analysis and has experience managing teams and developing business opportunities in the mortgage industry. She is willing to relocate to areas including Charlotte, NC and Tampa, FL.
Roberta Allen has over 20 years of experience managing fraud operations and projects in the banking and financial services industries. She has a proven track record of reducing costs through process improvements and staff restructuring initiatives. Allen is skilled in project management, process optimization, and developing policies and procedures to ensure regulatory compliance.
David Bagley has over 20 years of experience in operations management, strategy, risk management, and process improvement. He has a proven track record of developing business control models, facilitating regulatory requirements, and managing large-scale projects. Bagley is an expert in leading initiatives that drive operational efficiency and mitigate risks.
Elisabeth Jansson has over 10 years of experience in the mortgage and banking industries, including as a mortgage loan processor, customer relationship manager, and loan servicing specialist. She has a proven track record of managing high volumes, multi-tasking, and demonstrating strong analytical, problem-solving, and customer service skills. Her background includes experience with appraisal review, loan processing, modifications, and default servicing activities.
Shveti Shah is a project manager with over 15 years of experience managing IT projects in various industries. She has experience leading projects using both waterfall and agile methodologies. She is skilled at developing project plans, managing budgets, coordinating cross-functional teams, and communicating with stakeholders. She holds an MBA and certifications in project management.
This document provides a summary of Antoinette M. Allia's professional experience and qualifications. She has over 20 years of experience in credit analysis, portfolio management, and commercial lending. Her background includes positions at various banks where she performed tasks like credit risk assessment, loan underwriting, and ensuring documentation compliance. She maintains expertise in areas such as credit management, risk analysis, problem solving, and customer service.
The document is a resume for Kathleen J. Liszewski. It summarizes her 18 years of experience in employee benefits, project management, and business analytics. She has a proven track record of achieving operational excellence, meeting goals and expectations, and overcoming complex business challenges. Her skills include project management, benefits administration, training, strategic planning, and advanced proficiency with SQL, Excel, and other software.
Dayna Cochran has over 15 years of experience in office administration, customer service, benefits administration, and procurement. She has worked in roles supporting benefits administration, recruiting, and purchase order management. She is proficient in various HR and procurement software programs including Ariba, PeopleSoft, Siebel CRM, and SAP. Currently she works as an HRO Processing Assistant at Aon Hewitt, where she supports benefits administration and data entry needs for school districts.
The document discusses an implementation manager with experience managing the onboarding of corporate, business banking, and commercial cash management customers at Wells Fargo Bank. This included implementing treasury products like ACH, wires, positive pay, and more. The manager was also known for providing root cause analysis for back office issues, developing high-functioning teams, enhancing customer experience, and improving operational efficiency.
Joshua Keller has over 20 years of experience in strategic operations, business analysis, and technology solutions. He has expertise in enterprise SaaS, sales engineering, project management, data analytics, and aligning goals across teams. His experience includes roles managing technology initiatives, business intelligence, and digital strategies for various organizations. Keller holds an MBA in healthcare management and is currently pursuing a DBA.
Michael Randle has over 15 years of experience in banking, loan servicing, operations, call center operations, credit analysis, risk management, budgeting, and forecasting. He has held several leadership roles managing teams that service mortgages, handle bankruptcies and short sales, and provide customer service. Randle has a proven track record of achieving results through strategic initiatives while ensuring compliance with regulations.
M. Hope Helms has over 15 years of experience in healthcare, with a focus on provider relations and project management. She is currently the Provider Relation Team Lead at Highmark Blue Shield, where she directs a team that maintains Highmark's provider network. Previously she held roles as a Professional Provider Relations Representative and Business Analyst at Highmark. She has strong skills in customer relationship management, project management, and using various software programs.
Khary O. Earley has over 10 years of experience in debt finance, process improvement, and systems roles at companies including Fannie Mae, Freddie Mac, and Citizens Trust Bank. He has a Masters in Business Administration and a Bachelors degree in Business Administration from the University of Maryland and Morehouse College. His experience includes loan servicing, cash management, settlement processing, and commercial lending. He has advanced analytical and Microsoft Office skills.
Robyn Jones has over 20 years of experience in information technology leadership roles within the healthcare industry. She has a proven track record of managing large teams and multi-million dollar budgets. Her expertise includes project management, systems analysis, vendor relationships, and ensuring compliance. Jones most recently served as the Director at Florida Blue, where she oversaw 180 IT employees across 4 cost centers.
This document contains Benjamin Boulware's resume. It lists his education from North Carolina Central University with a major in Business Management. His professional summary highlights various skills and experiences. The resume also details his professional experience as a Consumer Loan Underwriter at Wells Fargo from 2015 to present and prior role as a Bankruptcy Mediation Underwriter at Wells Fargo from 2013 to 2015. It also lists a previous role as Manager at Regional Finance Corp from 2010 to 2013. Contact information and professional references are provided at the end.
The document provides a summary and details of Tulasidhar Nagireddy's work experience and qualifications. He has over 6 years of experience in accounts payable, processing invoices, managing vendors, and auditing invoices. He is currently an Assistant Manager at Genpact with responsibilities including managing a team of 24 accounts payable analysts. Previously he has worked at HSBC and Capital IQ in roles related to accounts, customer service, and financial analysis. He holds an MBA and has received certifications in accounts payable and leadership.
Merrell Fleming has over 31 years of experience in various industries including banking, insurance, office furniture, product manufacturing, and accounting. She has a proven track record of streamlining processes, improving productivity and customer satisfaction. Fleming is skilled in areas such as project management, data analysis, problem solving, and software proficiency.
The document provides a profile summary for an individual with over 14 years of experience in operations management, project management, resource management, mortgage underwriting, data analysis, and risk management. Key experiences include managing mortgage operations at Morgan Stanley, loan validation and underwriting at TCS for Citigroup, and sales experience. Educational background includes an MBA in Finance and Bachelor's in Mechanical Engineering. Skill sets include mortgage underwriting, operations management, process optimization, data analysis, risk analysis, and team leadership.
Julie Krasnoff has over 20 years of experience in physician and healthcare billing, accounts management, and medical administration. She currently works as a Processing Manager, where she oversees billing and claims processing for 36 medical practices. Previously, she held positions as an Edit Manager and Assistant Supervisor, where she managed teams and coordinated billing operations. She has extensive expertise in billing systems, coding, accounts receivable, and ensuring compliance.
Felicia Gartrell is applying for an open position that matches her 15 years of experience in the mortgage industry. She has pursued promotions and responsibilities that demonstrate her skills and commitment to excellence. Her resume reflects experience and education in mortgage origination, servicing, underwriting, processing, and customer service. She is currently pursuing a degree in Social Science with a minor in Finance Management. Gartrell is self-motivated, enthusiastic, and would contribute to the company's success if given the opportunity.
This document is a resume for Joshua M. Keller that summarizes his experience and qualifications. He has over 15 years of experience leading strategic initiatives and operational improvements in healthcare, technology, and business consulting. His areas of expertise include enterprise solutions, analytics, project management, leadership training, and aligning goals across teams. He currently works as a Business Solutions Development Manager at Ebix, Inc. where he oversees systems, planning, and client support for healthcare insurance portals.
Denise Buel has over 16 years of experience in mortgage operations management. She has a strong focus on underwriting, closing, processing and secondary market loans. Currently she is a VP Manager at Commonwealth Bank and Trust Company where she manages a team that provides mortgage underwriting, processing, closing and post-closing services. She has experience implementing process improvements and ensuring regulatory compliance. Buel is proficient in risk analysis and has experience managing teams and developing business opportunities in the mortgage industry. She is willing to relocate to areas including Charlotte, NC and Tampa, FL.
Roberta Allen has over 20 years of experience managing fraud operations and projects in the banking and financial services industries. She has a proven track record of reducing costs through process improvements and staff restructuring initiatives. Allen is skilled in project management, process optimization, and developing policies and procedures to ensure regulatory compliance.
David Bagley has over 20 years of experience in operations management, strategy, risk management, and process improvement. He has a proven track record of developing business control models, facilitating regulatory requirements, and managing large-scale projects. Bagley is an expert in leading initiatives that drive operational efficiency and mitigate risks.
Elisabeth Jansson has over 10 years of experience in the mortgage and banking industries, including as a mortgage loan processor, customer relationship manager, and loan servicing specialist. She has a proven track record of managing high volumes, multi-tasking, and demonstrating strong analytical, problem-solving, and customer service skills. Her background includes experience with appraisal review, loan processing, modifications, and default servicing activities.
Shveti Shah is a project manager with over 15 years of experience managing IT projects in various industries. She has experience leading projects using both waterfall and agile methodologies. She is skilled at developing project plans, managing budgets, coordinating cross-functional teams, and communicating with stakeholders. She holds an MBA and certifications in project management.
This document provides a summary of Antoinette M. Allia's professional experience and qualifications. She has over 20 years of experience in credit analysis, portfolio management, and commercial lending. Her background includes positions at various banks where she performed tasks like credit risk assessment, loan underwriting, and ensuring documentation compliance. She maintains expertise in areas such as credit management, risk analysis, problem solving, and customer service.
The document is a resume for Kathleen J. Liszewski. It summarizes her 18 years of experience in employee benefits, project management, and business analytics. She has a proven track record of achieving operational excellence, meeting goals and expectations, and overcoming complex business challenges. Her skills include project management, benefits administration, training, strategic planning, and advanced proficiency with SQL, Excel, and other software.
Dayna Cochran has over 15 years of experience in office administration, customer service, benefits administration, and procurement. She has worked in roles supporting benefits administration, recruiting, and purchase order management. She is proficient in various HR and procurement software programs including Ariba, PeopleSoft, Siebel CRM, and SAP. Currently she works as an HRO Processing Assistant at Aon Hewitt, where she supports benefits administration and data entry needs for school districts.
The document discusses an implementation manager with experience managing the onboarding of corporate, business banking, and commercial cash management customers at Wells Fargo Bank. This included implementing treasury products like ACH, wires, positive pay, and more. The manager was also known for providing root cause analysis for back office issues, developing high-functioning teams, enhancing customer experience, and improving operational efficiency.
Joshua Keller has over 20 years of experience in strategic operations, business analysis, and technology solutions. He has expertise in enterprise SaaS, sales engineering, project management, data analytics, and aligning goals across teams. His experience includes roles managing technology initiatives, business intelligence, and digital strategies for various organizations. Keller holds an MBA in healthcare management and is currently pursuing a DBA.
Shelley Phillips is a visionary business analyst and consultant with over 15 years of experience leading process improvement and technology implementation projects. She has a proven track record of selecting and implementing new ERP, HR, and business intelligence systems. Her strengths include being detail-oriented, having strong analytical and technical skills, and the ability to elicit requirements from stakeholders and gain project support. She holds an MBA and certifications in financial planning and asset management.
David Bagley has over 20 years of experience in operations management, strategy, risk management, and business development. He has a proven track record of developing business control models, facilitating regulatory requirements, and managing initiatives. Currently he is a senior project manager focusing on functional change management, software implementation, and ERP strategic initiatives for Providence Partners.
Gregory Scott Martin has over 15 years of experience leading continuous improvement initiatives using lean principles. He is skilled in quality control, process analysis, regulatory compliance, and training. Martin holds a Six Sigma Green Belt certification and has successfully implemented various process improvement projects to increase efficiency and reduce costs and defects. His experience spans multiple industries, including aerospace, banking, and lending.
Sabbir Ahmed has over 15 years of experience in auditing, financial management, business process reengineering, compliance, and information systems implementation. He is currently the General Manager of Business Process, Risk & Compliance at Berger Paints Bangladesh Limited, where he leads projects in internal auditing, ISO management, business process reengineering, and previously led their SAP implementation. He has also worked for organizations such as UNHCR and Acid Survivors Foundation in financial and audit roles. Sabbir Ahmed holds a M.Com. in Accounting and is a Fellow Member of the Institute of Chartered Accountants of Bangladesh.
Kamal Sanghani has over 15 years of experience leading global programs, projects, and portfolios in various industries including banking, financial services, insurance, retail, healthcare, and telecom. He has a track record of successfully managing transformations, transitions, and IT implementations involving hundreds of resources across multiple countries. Some of his skills include program management, PMO leadership, business analysis, relationship management, and delivering projects on time and on budget. He currently works as a senior program manager on identity and access management projects for Wells Fargo.
David Bagley is an experienced leader with over 20 years of expertise in operations management, compliance, human resources, strategy, and business development. He has held roles at several large financial institutions and consulting firms, where he has led projects, teams, and business units. His experience includes developing business control models, metrics, and process improvements to facilitate regulatory changes and drive operational excellence.
David Bagley has over 20 years of experience in operations management, risk management, and process improvement. He has worked at several large financial institutions, where he developed business control models, key performance indicators, and process improvements that generated millions in savings. Bagley is an expert in change management, risk analysis, and developing solutions to regulatory issues.
David Bagley has over 20 years of experience in operations management, risk management, and process improvement. He has worked for several large financial institutions, leading projects to develop business control models, customer service metrics, and process improvements, saving companies millions of dollars. Bagley has expertise in change management, risk analysis, and developing strategic initiatives.
Llyle Morgan has over 20 years of experience in information technology and organizational change management. She specializes in strategic planning, business transformation, records management, and change management methodologies. Morgan has led large-scale projects involving organizational change for clients in various industries. She has extensive experience developing project management offices and implementing change management best practices.
This document is a resume for Dawn C. Moore that outlines her experience and qualifications for administrative and executive assistant roles. She has over 10 years of experience in office management, administrative support, project coordination, and executive assistance. Her background includes roles supporting healthcare, pharmaceutical, real estate, and financial services companies. She demonstrates strong communication, organizational, and problem-solving skills.
Jarrel Thomas is an experienced project manager seeking new opportunities. He has over 15 years of experience managing complex projects across multiple industries. Some of his key accomplishments include implementing an ICD-10 compliance program, managing an Office Depot acquisition integration, and leading a hospital IT infrastructure redesign. He has expertise in project management methodologies, strategic planning, and building high-performing teams.
Ziad Allan has over 30 years of experience in information technology, particularly in the financial, Islamic banking, healthcare, and oil and gas industries in Jordan, Oman, Saudi Arabia, Yemen, Sudan, Libya and Lebanon. He has expertise in consulting, IT relationship management, business development, portfolio and project management. Some of his responsibilities have included defining requirements, managing vendors, writing proposals, implementing new systems, and acting as a liaison between business and IT.
An experienced executive provides a summary of his career experience spanning over 20 years in senior management roles across industries including financial services, technology, and sports/fitness. He has expertise in areas such as IT, security, compliance, vendor management, risk management, strategic planning, and project/program management. Recent roles include Director of Procurement at Aetna, SVP of Security and Risk Management at Columbia Bank, and Senior Manager of Global Sourcing and Vendor Management at Russell Investments.
Neil Fulton has over 25 years of experience in customer service and technical support roles across various industries. He currently serves as the Senior Director of Customer Service Theatre Lead for EMC Corporation, where he is responsible for global customer satisfaction and support operations. Previously, he held several director-level positions where he improved customer support functions through initiatives like streamlining processes, implementing metrics and reviews, developing training programs, and building high-performing teams. Fulton has a track record of successfully leading technical support organizations, optimizing operations, and driving revenue growth.
Franklin Scott Harter has over 26 years of experience in banking operations, consulting, project/program management, and information technology. He has led complex programs and projects for major banks involving regulatory compliance, application development, and process improvement. Currently he is a senior level consultant and program specialist seeking to leverage his extensive experience in project/program management, governance, and process excellence.
William Valentine is an experienced CEO and executive with over 20 years of experience leading companies and increasing revenues. He has successfully grown revenues from $35M to over $300M through strategic planning, process optimization, mergers and acquisitions, and joint ventures. Valentine currently operates his own consulting firm, Inside Consulting, LLC, and has extensive experience in strategic planning, project management, cost reduction, change management, and business development. He holds a B.S. in Industrial Engineering and is a Project Management Professional.
Catherine D. Golden has over 15 years of experience in business management, project management, healthcare administration, and information technology. She holds an MBA and graduate certifications in health services management, information systems management, and is RSA Level 3 Certified. Currently she works as a Senior Business Operations Consultant for UnitedHealth Group leading analytic projects focused on fraud/waste/abuse recovery.
1. Anita M. Sands
708 Towne Center Drive, Joppa, MD 21085
443.275.8999 anita.sands1@gmail.com
http://www.linkedin.com/in/amsands1
SUMMARY
Dedicated professional with a broad spectrum of Financial, Technical and Managerial experience. An innovative,
self-starter who functions equally well independently or as a team member. Leads and motivates by example.
Strong analytic and problem solving skills identifying both strategic and tactical solutions. Addresses challenges
through innovative thought and asking tough questions. Superior written/verbal communication skills. Exceptional
ability to converse with business and technical personnel and interpret between the two. Core strengths include:
ï‚· Business Analysis/Project Management
(SDLC & BPM)
ï‚· Policy/Procedure Development
ï‚· Relational Database Design/Implementation
ï‚· Customer Service
ï‚· Financial Planning/Analysis
ï‚· Broad Accounting Knowledge
ï‚· Regulatory/Compliance (Federal, Audit,
Technology and Information Security,
Sarbanes-Oxley, etc.)
PROFESSIONAL EXPERIENCE
BALTIMORE COUNTY GOVERNMENT, Towson MD 2013 – Present
Product Manager
Lead strategic initiative to implement an enterprise COTS solution supporting County services in the areas of;
licensing, permitting, inspections, animal services, asset management and development management.
ï‚· Proposed and executed multi-year strategy to establish enterprise organizational and operational model.
Recommendations led to increased staff training, upgraded infrastructure and improved customer support
 Established strong vendor relationship influencing major overhaul of vendor’s customer support services and
led vendor to identify County as a top strategic partner.
 Identified risks in County’s operational support and provided recommendations for improved customer service.
Systems Analyst
Supported County Agencies in providing first class service to constituency through understanding and analysis of
key business/operational processes. Identified opportunities to add value through process redesign, procedure
modifications, application implementation and policy recommendations.
ï‚· Quickly assessed health of fully engaged, large scale project after loss of project manager and SME. Proposed
reorganization and implementation of best practices directly contributed to project recovery and success.
ï‚· Employed project management /business analysis skills and experience to provide leadership and practical
support resulting in successful implementation of new technology in support of code enforcement.
ï‚· Identified significant risks associated with 911 Center address database due to data discrepancies and process
gaps. Recommendations led to improved data management and quality when routing first responders.
T. ROWE PRICE, Baltimore MD 2007-2012
Manager Middle Office Cash Management Team
Evaluated operational and analytical needs in support of a new cash management strategy and provision of strategic
recommendations to management. Oversight of a new cash forecasting database.
ï‚· Performed a risk assessment of proposed back-office process changes. Recommendations led to changes in
strategic direction; improved organizational structure and reduced operational risk.
ï‚· Provided internal audit with identified gaps in processes, procedures and risks to the organization.
Recommended controls were implemented improving data quality and application security.
ï‚· Analyzed data and processing issues associated with the cash forecasting database. Provided short and long
term solutions to improve data quality and streamline processing.
ï‚· Established and tested Business Continuity and Disaster Recovery Plans.
2. Anita M. Sands Page 2
Senior Solutions Consultant (Senior Business Analyst)
Project Lead /Business Analyst for multiple initiatives addressing Fixed Income Analytics data and processing.
Coordinated with Business Users and Technical Teams, employing SDLC, Project Management and Business
Process Management methodologies, to design, develop, and implement data management solutions. Production
support included research and resolution of technical and data related issues.
ï‚· Designed new database/reporting platform to consolidate data from various sources for generating
management/client reports. Resulting reports were identified as an industry forerunner in client reporting and
proved instrumental in acquiring new account relationships.
ï‚· Analyzed existing workflow inefficiencies and detailed business requirements. Recommendations resulted in a
multi-year effort to strategically re-align application architecture and data management; improved data quality
and workflow efficiency.
ï‚· Managed a user forum to improve customer satisfaction through improved understanding of issues and
facilitation of mutually agreeable solutions.
PNC (formerly MERCANTILE BANKSHARES CORPORATION) Baltimore, MD 1991 – 2007
Vice President / Affiliate Administration
Supported Executive Management through financial analysis of ten affiliate banks. Served as liaison between
Holding Company management and Affiliate Banks; researched issues and recommended strategic solutions.
ï‚· Market and vendor analysis led management to offer proprietary credit cards as a customer service.
ï‚· Led efforts to coordinate /consolidate document retention services across 10 organizations and three vendors to
facilitate the PNC merger. Completed objectives efficiently and on time; improved conversion efforts.
Manager of Investment Portfolio Operations / Analysis and Money Market Services
Managed staff of 8 overseeing daily operations for 35 investment portfolios totaling $3B, safekeeping and
management of $1B in Jumbo and Investor CD portfolios. Administered portfolio accounting application.
Supported Portfolio Manager by providing analytics and cash forecasting information. Managed initiatives
including; application upgrades, operational conversion and reconciliation of $1B investment portfolio acquisition.
ï‚· Identified/ researched portfolio balance differences arising from a bank acquisition; saved organization $3M.
ï‚· Improved compliance with regulatory requirements of the Federal Reserve, F. D. I.C., O.C.C., Sarbanes-Oxley
and State of Maryland through a comprehensive revision of the organization’s Investment Portfolio Policies.
ï‚· Managed the operational re-structuring of 20 affiliate bank investment portfolios; enabled the organization to
take advantage of market changes and improve income opportunities.
ï‚· Developed and executed a comprehensive internal training program on Mortgage-Backed Securities; enabled
officers to better manage cash flow fluctuations in their portfolios and improve earning potential.
EDUCATION
University of Colorado – Bachelor of Science, Information Systems/Accounting. Graduated Magna Cum Laude
Advanced Professional Seminars:
 SunGard Securities – InTrader Portfolio Accounting System
 Network Administration – LAN Systems
ï‚· Business Analysis Continuing Education: Use Case Modeling, Process Modeling, User Requirements, etc.
TECHNICAL
ï‚· Experience in the following languages: COBOL, EasyTrieve, Progress Database, SQL, UNIX
ï‚· Extensive understanding of relational database structure.
Applications Experience
Accela Civic Platform Bond Edge/YieldBook – Portfolio Analytics
Eagle Investment Systems – Data Warehouse SunGard Intrader – Portfolio Trading/Accounting
ESRI – GIS Mapping BankServe – Electronic Payment System