WHO AM I: Portuguese language expert with a strong understanding of language, literature, history and its nuances. Worked with clients directly as a Human Resource Analyst. Possesses excellent oral and written skills and highly focused on Customer Service and meeting their expectations. Able to handle several processes simultaneously and meets tight deadlines. Has knowledge of SLA, Reporting, and process improvement skills. Works with a strong sense of urgency and thrives in a fast-paced environment. Fluent in Portuguese, Arabic and English. Flair for research and willing to learn new things. I love working with customers and exceeding their expectations make my day. Ready for new opportu...