Associate Director - Quality (Strategic & Transactional) | Training at Carlson Wagonlit Travel - Global Service Centre
About
A highly motivated Lean Six Sigma Master Black Belt with 14+ years of work experience in Quality and Operations with exposure to multiple business domains ranging from Travel,Telecom,Sales & Tech Support. Actively involved with deployment and management of Business Excellence & Transformation initiatives in organizations like Wipro,HCL,iYogi & Carlson Wagonlit Travel. Responsible for successful execution of projects impacting top line and bottom line of the organization (revenue growth and cost reduction). I have been actively involved in driving Performance Improvement projects via Metric Improvement Strategy & Statistical Process Control (SPC) delivering excellent ROI for the Process Ex...
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