Engineer Networks - Incident Management
Managing 40 + Datacentres worldwide remotely including detection & troubleshooting of incidents on all the Servers, Network & Security devices including Cisco Routers, Cisco Switches, ASA, Checkpoint, Net screen & Nokia Firewalls, F5 Load Balancers, Brocade switches & Juniper Routers.
Have worked on OS including UNIX, Sun Solaris, MS Windows 2000 Server,2003 Server, 2008 Server.; Preparation of Daily Turnover Reports, Skill Matrix, Monthly MIS Reports & Shift Rosters.
Preparation of Best Practices related on repetitive Technical issues.
Have configured routers & switches for vendors like Juniper, Cisco, Foundry
Mentoring the teams in Technical, ...
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