Specialties: Training, bridging competency gaps, competency and proficiency assessment and building / strengthening core competencies, training needs identification, designing of custom training content, MBTI, DISC and Hartman Kinsel profiling, Outbound Experiential Learning, Outbound Trainings, Classroom trainings, E-Learning and Learning Management Systems - deployment, implementation and execution, BPO Processes and Logics, Telecommunication - Billing analysis, reviews and report generation using TEM
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