Currently working with a startup SMEcorner a fintech company as Head of Operations. As Head of Operations I manage the Call Centre operations , Customer Support Help Desk . My background is Operations and have worked with start ups in India namely Equifax Credit Information Services as VP Operations and as Co founder / Director Operations Fortune Infotech Ltd.I have significant experience across, Operations, Sales, Business Development, Relationship Management,Call Centre Operations both Voice & Non Voice and in leading large work force(500+). I have been recognized through-out the career for taking process improvement initiative, leading to cost savings and increase in Profits.
I have ...
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