A multi-skilled professional with 6 years of experience in project management, ITIL methods and processes, RFP/Bid Development and Customer relations. Demonstrated ability in managing all phases of IT projects from requirement analysis, transition, steady state operations and transformations. Ability to identify business opportunities and provide management and technical expertise to sales team develop proposals in response to request-for-proposals (RFP). Ability to establish and maintain strong alliances; lead and motivate teams; drive projects to successful completion; exceed customer expectations and achieve fiscal bottom-line results
• Program Management
• SLA Management
• Data Analy...