Chatbot and Conversational Commerce consultant, longtime Digital expert and enthusiast
Industry
Technology / Software / Internet
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About
I consult on how to incorporate chatbots and conversational commerce in your digital strategy and see your (pilot) projects through to successful implementation.
On the one hand this new channel offers a range of new opportunities, like natural language processing, instant updating and automation, when compared to the previous technologies. On the other hand, a lot of the 'old' principles still apply: choosing the right audience and platform and designing the appropriate interface within a range of customer facing channels.
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