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Saudi Arabia Saudi Arabia

eLearning Consultant at King Saud University

Education

CTI Solution Architect. Over 19 Years of relevant experience in IT industry including 8+ years in Computer Telephony Integration (CTI), Call Center Operations and 7 years in e-Learning Consulting. Also experience in system integration, installation, configuration, implementation, troubleshooting, user support, maintenance, technical architecture & project management. Specialties: CTI, Genesys Product Suite 7.0 ~ 7.6: Genesys Framework, Inbound, GVP, Outbound, and Routing. e-Learning Consultant... 7 Years of experience in Managing e-Learning & e-Content Development, Research and Innovations in e-Learning, Training and Building-up e-Learning environment, Assessment and evaluation of e-...